Three companies under the iONE Group, namely iONE Financial Press Limited, iONE International Limited and iONE (Asia) Financial Press Limited, are proud to have obtained four international certifications—ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 17100 (Translation Services) and ISO 27001 (Information Security)—for their excellence in quality management and professional services, becoming the first Hong Kong company in the field of financial information disclosure to hold these four authoritative certifications at the same time.
Such milestone not only demonstrates the Group’s outstanding capabilities in business processes, environmental responsibility, translation services and data security, but also underscores its unwavering commitment to providing customers with highstandard and trustworthy solutions in financial information disclosure.
ISO 9001, an internationally recognized quality management system, is designed to help companies ensure product and service consistency and improve customer satisfaction. To uphold the highest standard, iONE has obtained ISO 9001 international certification, demonstrating our commitment to quality management.
Since our establishment in 2000, we have been based in Hong Kong, an international financial center, adhering to the service philosophy of “professionalism, accuracy and reliability”. We focus on the production of highly confidential financial disclosure files and remain meticulous about the processing of every financial communication document.
In compliance with the ISO 9001 standard, our key objectives cover the following three aspects: first, in terms of customer orientation, we are always dedicated to meeting customer needs and take customer satisfaction as our core indicator of quality management; second, in terms of process management, we have established systematic and standardized workflows to increase operational efficiency and consistency; last but not least, in terms of continuous improvement, we evaluate and optimize our operations on a regular basis for continuous improvement in quality, ensuring that the services we deliver always meet the standards for excellence.
iONE will continue to offer customers with professional and reliable printing services for financial communications, ensuring that every file meets the highest industry standard and empowering our clients to achieve success in the capital market.
iONE has been awarded the ISO 14001 Environmental Management Systems international certification, in recognition of our establishment and implementation of an effective environmental management system. At iONE, environmental protection is deeply embedded in our daily operations. To achieve sustainable development, we have taken systematic actions in support of environmental protection, pollution prevention, and reduction in waste, energy and material consumption.
We set the temperature in our offices at 24℃ to improve energy efficiency while ensuring a comfortable working environment for our employees. In addition, recycled paper is used to reduce the consumption of virgin materials and a wastepaper recycling system is in place to promote resources recycling. Meanwhile, intelligent sorting and recycling points are designated to enhance employees’ environmental awareness and effectively prevent environmental pollution, thereby attaining the goal of sustainable development.
iONE strives to be a pioneer in environmental protection and lead the industry towards a sustainable future. We firmly believe that a green future requires collaborative efforts from everyone.
By virtue of strict compliance with international standards, iONE’s translation team has successfully passed the ISO 17100 certification audit to officially obtain the certificate.
This certification showcases our professionalism in translation project management, quality control, process management, and customer service. Having more than 60 experienced translators with over 10 years of industry experience on average, the team is proficient in professional terminology of various fields. All translators are selected through stringent procedures and possess recognized linguistic qualifications and practical experience, covering diverse fields such as finance and law.
This certification highlights our conformity with international standards regarding our quality control capabilities over the entire process of translation services. We will continue to optimize our service processes to provide customers with more professional and trustworthy language solutions, and are dedicated to delivering more accurate and reliable translation services in the future.
iONE’s IT team has successfully obtained the ISO 27001 Information Security Management Systems certification, signifying recognition of the company’s expertise in information security by the international authority. Conformity with the ISO 27001 certification is an important milestone in our information security construction, demonstrating our unwavering commitment to customer data security.
Through optimization of every single aspect in the asset management process, our team has significantly improved the protection effectiveness and operational efficiency. We have established a hierarchical incident handling mechanism to reduce incident response time and deploy a safety protection system to proactively predict and prevent potential risks. Moreover, end-to-end data encryption technology is adopted to achieve the goal of zero data leakage on the basis of ensuring the integrity, confidentiality and availability of information assets.
Our company always regards information security as its core competitiveness. This certification will further bolster customer trust and provide a solid support for our business development.